Last Updated: August 06, 2026

Thank you for shopping with Vidit Publication. We strive to provide quality books and excellent service. Please read our Return & Refund Policy carefully before placing an order.

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1. Return Eligibility

You may request a return if:

• You received a damaged book.
• You received the wrong book.
• The product is defective.
• The product is missing pages or has a manufacturing defect.

To be eligible for a return, the item must:

• Be unused and in its original condition.
• Include the original packaging.
• Be returned within 7 days of delivery.
• Be accompanied by proof of purchase (Order ID or Invoice).

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2. Non-Returnable Items

Returns will not be accepted for:

• Books damaged after delivery due to customer handling.
• Used, written on, or marked books.
• Books with torn or missing pages caused after delivery.
• Orders placed by mistake after they have been shipped.
• Digital products, eBooks, or downloadable content (if applicable).

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3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please include:

• Order Number
• Photos of the product
• Photos of the packaging
• A brief description of the issue

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4. Refund Process

Once your returned item is received and inspected:

• If approved, your refund will be processed.
• The refund will be issued to the original payment method.
• Refunds are generally processed within 5–7 business days after approval.

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5. Replacement

If the product is damaged, defective, or incorrect, we may provide a replacement instead of a refund, subject to stock availability.

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6. Return Shipping

If the return is due to our mistake (wrong, damaged, or defective product), the return shipping cost will be borne by Vidit Publication.

If the return is requested for any other approved reason, the customer may be responsible for the return shipping charges.

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7. Order Cancellation

Orders can be cancelled only before they are shipped.

Once the order has been dispatched, cancellation may not be possible.

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8. Refund Exceptions

Refunds may be declined if:

• The returned product is not in its original condition.
• The return request is made after the eligible return period.
• The damage was caused after delivery.
• The returned product does not match the original order.

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9. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Vidit Publication

📧 Email: info@viditpublication.com